Terms & conditions

Welcome to Essence of Bahama Isles. By using our website and placing an order, you agree to be bound by the following terms and conditions. Please read them carefully before making a purchase.

1. Company Information

Essence of Bahama Isles
Email: info@essenceofbahamaisles.com
Based in the United Kingdom
Selling to: United Kingdom and Europe

2. Eligibility

You must be at least 18 years old to purchase alcoholic beverages from our website. By placing an order for beer or any alcohol-containing product, you confirm that you meet the legal age requirement in your country of residence.

3. Product Availability

All products are subject to availability. We reserve the right to limit quantities, refuse orders, or discontinue products at any time without notice.

4. Pricing and Payment

All prices are listed in GBP (£) and are inclusive of VAT unless otherwise stated. We accept major credit/debit cards and secure payment methods as provided at checkout. Prices may change without prior notice.

5. Shipping and Delivery

We deliver across the UK and selected European countries.

  • Shipping costs are calculated at checkout.

  • Delivery times vary by destination and are estimates only.

  • We are not liable for delays caused by couriers or customs clearance.

  • Alcoholic beverages require an adult signature upon delivery.

6. Customs and Import Duties

Customers are responsible for ensuring compliance with local import laws and for paying any applicable customs duties or taxes. We are not liable for items confiscated or delayed due to customs procedures.

7. Returns and Refunds

If you're not satisfied with your purchase, you may return it within 14 days of delivery in its original condition for a refund, excluding shipping fees.

  • Perishable goods and opened items cannot be returned.

  • Please contact us at info@essenceofbahamaisles.com before returning any item.

  • Refunds are processed within 7–10 business days after receiving the returned product.

8. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please notify us within 48 hours of delivery with photographic evidence. We will arrange a replacement or refund as appropriate.

9. Limitation of Liability

We shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the value of the product purchased.

10. Privacy Policy

We are committed to protecting your personal information. Please refer to our [Privacy Policy] for details on how we collect, use, and safeguard your data.

11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England.

12. Contact Us

For any queries or concerns, please contact us at:
📧 info@essenceofbahamaisles.com

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